Payment pressure
Gift cards, cryptocurrency, wire transfers, payment apps, or cash couriers are frequent warning signs.
SCAM CALL CHECKER
A convincing caller can still be an impersonator.
Aya helps organize phone, message, voicemail, and behavior evidence so you can pause before sharing money, credentials, codes, or remote access.
COMMON PRESSURE TACTICS
Scammers try to remove your time to think.
A suspicious caller may claim your bank account is compromised, a relative is in danger, a package is being held, or a warrant has been issued. The story changes, but the pressure often looks similar: act now, keep the call secret, and use a payment or verification method that gives the caller control.
Credential theft
Requests for passwords, account numbers, Social Security numbers, or card details should stop the interaction.
Code interception
A legitimate support agent should not ask you to read back a one-time security code that protects your login.
Remote access
Do not install screen-sharing or remote-control software because an unexpected caller tells you to.
THE SAFER RESPONSE
Hang up and verify through a channel the caller did not provide.
Use the number on the back of your bank card, an official statement, a government website you typed yourself, or a saved contact you already trust. For a family emergency claim, contact the person or another relative directly and ask a question only the real person should know.
The FTC warns that scammers can make any name or number appear on caller ID. Aya therefore never treats a familiar display name as proof.
IF YOU ALREADY RESPONDED
Move quickly, but use official contact paths.
- Contact the financial institution or payment provider through its official number.
- Change exposed passwords and enable multi-factor authentication.
- Tell the institution if a one-time code or remote access was provided.
- Preserve the phone number, time, message, voicemail, receipts, and transaction identifiers.
- Report internet-enabled fraud to the FBI Internet Crime Complaint Center when appropriate.
FAQ
Frequently asked questions
Can a call from my bank’s real number still be fake?
Yes. Caller ID can be spoofed. End the call and dial the number printed on your card or statement.
Should I call a suspicious number back?
Use an independently obtained official number instead, especially when the caller requested money, credentials, codes, or secrecy.
Does Aya declare a caller guilty of fraud?
No. Aya presents risk signals and practical safety guidance; it does not make a legal finding about a person.
Check the evidence before you trust the caller.
Open Aya to investigate a phone number, suspicious message, or voicemail. Every paid product has a fixed allowance—there is no free or unlimited plan.